All Systems Operational
Uptime over the past 90 days. View historical uptime.
Clarity Human Services ? Operational
90 days ago
99.99 % uptime
Today
Reporting and Analytics Operational
Report Library ? Operational
Data Analytics ? Operational
Customer Data Model (SQL Access) Operational
DIT API ? Operational
Clarity Outreach ? Operational
90 days ago
100.0 % uptime
Today
Clarity Help Center (get.clarityhs.help) Operational
90 days ago
100.0 % uptime
Today
Bitfocus Website ? Operational
Training Sites: Clarity Human Services ? Operational
90 days ago
100.0 % uptime
Today
Bitfocus Call Center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Intermittent Error In Reports Library
Resolved - This incident has been resolved.
Jul 24, 15:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 15:44 PDT
Investigating - Some system users are experiencing intermittent errors when attempting to process reports in the Report Library in Clarity Human Services. Please submit such experiences to support@bitfocus.com with report name, parameters, and a screenshot of the error. Thank you.

We are investigating the issue. The system is Operational.
Jul 24, 15:05 PDT
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Looker Update Applied - Some Users May Experience Longer Than Normal Load Times
Resolved - This incident has been resolved.
Jul 17, 07:19 PDT
Monitoring - This morning, we applied a minor update to Looker. We will be monitoring system performance for the next hour and some users may experience longer than normal load times during that time. The system is operational.

Additional details may be found on our Help Center at the link below.

2024 Data Services Change Log and Known Issues Link: https://help.bitfocus.com/2024-data-services-change-log-and-known-issues
Jul 17, 06:27 PDT
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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