All Systems Operational
Clarity Human Services ? Operational
90 days ago
99.96 % uptime
Today
Reporting and Analytics Operational
Report Library ? Operational
Data Analytics ? Operational
Customer Data Model (SQL Access) Operational
DIT API ? Operational
Clarity Outreach ? Operational
90 days ago
100.0 % uptime
Today
Clarity Help Center (get.clarityhs.help) Operational
90 days ago
100.0 % uptime
Today
Bitfocus Website ? Operational
Training Sites: Clarity Human Services ? Operational
90 days ago
100.0 % uptime
Today
Bitfocus Call Center ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Clarity Maintenance May 19, 2024 18:00-18:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 07, 2024 - 09:43 PDT
Scheduled - Clarity under routine maintenance
May 07, 2024 - 09:43 PDT
Clarity Maintenance May 26, 2024 18:00-18:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 07, 2024 - 09:44 PDT
Scheduled - Clarity under routine maintenance
May 07, 2024 - 09:44 PDT
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Resolved - This incident has been resolved.
May 14, 09:34 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

scc.clarityhs.com users are now able to successfully create new client profiles without the error being generated. We expect this incident to be marked as resolved in 30 minutes.

May 14, 08:47 PDT
Identified - Users in the scc.clarityhs.com instance are receiving the pink 'Please Correct Errors' message banner when creating clients. This error is preventing new client profiles from being created in the scc.clarityhs.com instance. All other features are functioning as expected.

Our teams have identified the cause of the issue and are actively working towards implementing a solution. Analysis indicates that this issue is only impacting scc.clarityhs.com. We will provide regular updates here.

May 14, 08:41 PDT
May 13, 2024

No incidents reported.

May 12, 2024
Completed - The scheduled maintenance has been completed.
May 12, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 18:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 7, 09:38 PDT
Scheduled - Clarity under routine maintenance
May 7, 09:38 PDT
May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.