All Systems Operational
Clarity Human Services ? Operational
90 days ago
100.0 % uptime
Today
Reporting and Analytics Operational
Report Library ? Operational
Data Analytics ? Operational
Customer Data Model (SQL Access) Operational
DIT API ? Operational
Clarity Outreach ? Operational
90 days ago
100.0 % uptime
Today
Clarity Help Center (get.clarityhs.help) Operational
90 days ago
100.0 % uptime
Today
Bitfocus Website ? Operational
Training Sites: Clarity Human Services ? Operational
90 days ago
100.0 % uptime
Today
Bitfocus Call Center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 12, 2022

No incidents reported today.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Resolved - This incident has been resolved.
Aug 3, 14:23 PDT
Update - To resolve an issue with dashboard and look queues stuck in the reporting queue, the Looker systems have been restarted. You may have noticed a brief outage while the system recovers.
Aug 3, 14:15 PDT
Monitoring - A new database server has been deployed to replace the crashed server. All systems are operational. We will monitor over the next few hours and marked resolved.
Aug 3, 09:06 PDT
Identified - One of our reporting database servers has crashed causing some of our customers to not be able to run reports. We have identified the issue and should have everything in working order within the next 30 minutes.
Aug 3, 08:17 PDT
Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.