April 2025

LA geolocation_priority table issue
This incident has been resolved.
Mar 4, 21:23 - Apr 1, 08:13 PDT
504 Gateway Timeout Error
This incident has been resolved.
Mar 5, 14:10 - Apr 1, 08:13 PDT

March 2025

Customer Data Model Access Not Connecting
We have applied a reconfiguration that will be used to re-stablish connections. A file is required. Please submit a ticket to support@bitfocus.com for a link to that downloadable configuration file. The system is operational.
Mar 21, 10:57 - Mar 26, 08:44 PDT
Intermittent issues
This incident has been resolved.
Mar 25, 09:54 - Mar 26, 00:33 PDT
[Scheduled] Scheduled Maintenance
The scheduled maintenance has been completed.
Mar 25, 21:00 - 22:00 PDT

February 2025

Looker Returning Error When Filters Applied
This incident has been resolved.
Feb 11, 09:03 - 12:26 PST