Reporting Errors

Incident Report for Bitfocus

Resolved

This incident has been resolved.

Posted Feb 19, 2024 - 08:20 PST

Monitoring

With this update, both Pentaho (Clarity Reports) and Data Analysis/Looker are being updated to operational/monitoring.

The next update is targeted to be within 60 minutes and the status will be 'Resolved'

Posted Feb 19, 2024 - 08:09 PST

Update

We are continuing to apply the identified fix.

This update is to confirm that Pentaho access has been restored and is operational.

Data analysis/Looker fix remains in progress.

Posted Feb 19, 2024 - 07:24 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 19, 2024 - 06:43 PST

Investigating

We have confirmed reports that reporting elements may not be available to some users. We are currently investigating the issue and will provide updates as they become available.

Posted Feb 19, 2024 - 06:19 PST

This incident affected: Reporting and Analytics (Report Library, Data Analytics).