Looker Explore Not Loading

Incident Report for Bitfocus

Resolved

This incident has been resolved.

Posted Jan 30, 2024 - 10:39 PST

Monitoring

The expected functionality has been restored, and the impacted Data Analytics component is being updated to 'Operational'. We are monitoring the issue.

Posted Jan 30, 2024 - 08:17 PST

Identified

The issue has been identified as being related to a release today. The supporting processes related to that release are normalizing and we are expecting functionality to be restored over the next hour.

We will continue to provide regular updates.

Posted Jan 30, 2024 - 07:25 PST

Investigating

We are currently investigating reports of looker explores not loading. We are attending to the issue and will provide updates here regularly.

Posted Jan 30, 2024 - 06:53 PST

This incident affected: Reporting and Analytics (Data Analytics).