Clarity Human Services Report Library Returning Error: 'Unable to Run Report...'

Incident Report for Bitfocus

Resolved

A fix has been implemented and we are monitoring the results.

Posted Jun 07, 2024 - 05:33 PDT

Identified

Some instances continue to experience errors with Report Library reports. We are further investigating the issue.

Posted Jun 06, 2024 - 20:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 06, 2024 - 19:06 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 06, 2024 - 16:48 PDT

Investigating

We are aware that some instances are receiving an error when attempting to access and use the report library. We are investigating the issue.

Posted Jun 06, 2024 - 15:15 PDT

This incident affected: Reporting and Analytics (Report Library).