Update announcement, on Saturday July 7th (07/04/2018) we performed our infrastructure upgrades that affected Clarity Human Services, Clarity Outreach, and Data Analysis applications during our maintenance window.
We are pleased to announce that these tasks have been completed successfully, we appreciate your patience and understanding during this work.
Posted Jul 09, 2018 - 09:28 PDT
Completed
The scheduled maintenance has been completed.
Posted Jul 07, 2018 - 10:00 PDT
Update
Approximate time scheduled maintenance will be completed
Posted Jul 07, 2018 - 12:00 PDT
Update
Scheduled maintenance begins.
Posted Jul 07, 2018 - 08:00 PDT
Scheduled
Please be advised that on Saturday, July 7th (07/07/2018) at 8:00 am PST, there will be scheduled downtime for approximately 4 hours to conduct hardware infrastructure upgrades. We will be using this time to add more capacity to our infrastructure and speed up our overall services.
To ensure uptime and stability of our systems, we are performing this upgrade of our infrastructure outside of standard business hours during an off-peak time.
During this maintenance window, the Clarity Human Services, Clarity Outreach, and Data Analysis applications will be inaccessible and email delivery will be paused. All operations around these systems, including triggering of events, delivery of scheduled emails, and processing of reports will resume immediately after the maintenance window.
We appreciate your patience and understanding. As always, please feel free to reach out to us with any questions.
Posted Jun 22, 2018 - 07:26 PDT
This scheduled maintenance affected: Clarity Human Services, DIT API, Clarity Outreach, Clarity Help Center (get.clarityhs.help), Bitfocus Website and Reporting and Analytics (Report Library, Data Analytics).