All Systems Operational
Uptime over the past 90 days. View historical uptime.
Clarity Human Services ? Operational
90 days ago
99.96 % uptime
Today
Reporting and Analytics Operational
Report Library ? Operational
Data Analytics ? Operational
Customer Data Model (SQL Access) Operational
DIT API ? Operational
Clarity Outreach ? Operational
90 days ago
100.0 % uptime
Today
Clarity Help Center (get.clarityhs.help) Operational
90 days ago
100.0 % uptime
Today
Bitfocus Website ? Operational
Training Sites: Clarity Human Services ? Operational
90 days ago
100.0 % uptime
Today
Bitfocus Call Center ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Clarity Maintenance Apr 21, 2024 18:00-18:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 2024 - 09:19 PDT
Scheduled - Clarity under routine maintenance
Apr 09, 2024 - 11:42 PDT
Clarity Maintenance Apr 28, 2024 18:00-18:30 PDT
Clarity under routine maintenance
Posted on Apr 09, 2024 - 11:43 PDT
Past Incidents
Apr 17, 2024

No incidents reported today.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Clarity Maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 PDT
Scheduled - Clarity under routine maintenance
Apr 9, 11:42 PDT
Apr 13, 2024

No incidents reported.

Apr 12, 2024
Some Clarity Human Services Sites Receiving "Internal Server Error" Messages
Resolved - This incident has been resolved.
Apr 12, 11:09 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 10:10 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 12, 10:09 PDT
Investigating - We are currently investigating this issue.
Apr 12, 09:23 PDT
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Support Team Staff Meeting
Completed - The scheduled maintenance has been completed.
Apr 4, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 10:00 PDT
Scheduled - Today, our Bitfocus Support Team will be participating in internal staff meetings from approx. 10a PT to 11:30a PT.

Please expect longer than usual response times between the hours of 9:30a PT & 12p PT today; as we operate on a modified schedule during that timeframe.

We will resume normal processing of tickets around 11:30a PT today. Thank you for your understanding.
Apr 4, 09:19 PDT
Apr 3, 2024

No incidents reported.

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